Our employees’ development is really important to us and we work hard to ensure that individual and business related development needs are identified and supported, enabling our employees to grow and succeed with our business.

Induction We want all new employees to feel welcome from the outset of their employment with us and receive the necessary tools and information to help them integrate into our team and thrive in their new role. Induction programmes are planned for all new employees providing the opportunity to meet and spend time with different departments and teams.

Appraisals We conduct regular appraisals with our employees to review performance, record progress and achievement, set clear objectives and identify any individual training and development needs. A full annual appraisal is supported by two mid-year reviews. Our continuing success is dependent on our people and we actively encourage the personal development of our employees.

Product Knowledge We are very proud to have our own Wine Training Department from which we run both our bespoke customer training programmes and Wine and Spirit Education Trust (WSET) courses, for whom we are an Approved Programme Provider. We consider product knowledge to be hugely important for both our own employees and our customers and all employees have the opportunity to study for WSET qualifications. Furthermore, throughout the year our suppliers run in-depth product training sessions at our offices, enabling our employees to continually develop their wine knowledge.

Internal promotion We are passionate about recruiting the best people and providing opportunity to develop fulfilling careers with Enotria. We strongly encourage and promote employee career progression and the majority of our vacancies are advertised to both internal as well as external candidates.

Part Contributory Group Personal Pension Scheme The Company offers a part-contributory pension scheme staff may join, subject to employment eligibility.

Healthcare Scheme – AXA PPP The Company operates a non-contributory medical insurance plan for staff and their immediate families, subject to employment eligibility.

Employee Assistant Programme (EAP) As part of our well-being programme, EAP is a confidential Life Management & Personal Support Service.

Life and Permanent Health Insurance On joining the Company employees are covered automatically by our Group Life Scheme.

Staff Discount Generous discount applies to all our wines.

Holiday Entitlements Enotria offers 25 days’ holiday in each holiday year.

Childcare Vouchers As part of our family friendly initiative this a more flexible way to meet the costs of childcare.

Recruit a Friend Incentive The Company operates an incentive to all employees who recommend a friend for a job at the Company.

Length of Service Awards Enotria celebrates length of service by awarding employees with gifts to show our gratitude for loyalty.

Employee Awards On an annual basis an awards ceremony is held at the company conference. The awards are voted by peers & the board in recognition of employee’s achievements, efforts and hard work.

Christmas Party Our Christmas Party is held in January (naturally!) which gives employees something to look forward to after the Christmas rush.  

Summer Party The summer party is an informal event where employees can come together and enjoy a good wine and food.

Our Vision: Discovering Wine – Delivering Pleasure Customers First Service is the heartbeat of our business; we listen and our goal is to get it right every time for customers and each other. Behaviours:

• We understand & anticipate what is needed and make sure it’s done thoroughly
• We treat colleagues as we treat our customers
• A quick and efficient response is our minimum standard – we always aim to raise the bar

Thirst for Knowledge Wine is our passion and our expertise; we have an absolute determination for finding the very best producers; we encourage learning both within our company and our customers. Behaviours:

• We are aware of our knowledge gaps and inquisitive to learn
• We find time for improving and learning from other parts of the business

Making it Happen We get on with things rather than sitting in meetings; there’s a sense of urgency and pace in the way we run our business. Behaviours:

• We work as a team because we know we are more effective than the sum of the parts
• We have a positive ‘can-do’ attitude,
• We can be relied upon to keep our promises & always overcome barriers to achievement

A Human Face People bring themselves to work, not a contrived persona; we have fun and know that it is respect, support and relationships that count. Behaviours:

• We build strong working relationships through mutual support and respect.
• We are open and approachable at all levels of the business.
• We encourage individuality and value the opinions, ideas and beliefs of others.

Keen & Ambitious We are striving to produce industry-leading results; we look to do things differently and better rather than staying like everyone else; we are not a traditional stuffy wine merchant Behaviours:

• We are constantly looking for ways we can do things better
• We are proud of who we are, enthusiastic about what we do and creative about how we do it
• We respond to the ever changing market place and pride ourselves on being • able to rapidly adapt to fulfil new needs & shifting demands.